Job Description
Job Description Job Responsibilities: Connect/Engage with stakeholders to drive change and for better customer experience Be Agile and Flexible in multi-tasking as per business need Manage exceptions arising as Process flow through multiple control checks Review of documentation for entities such as Corporation, Trust, Private Holding Company, Individuals as per the policy/jurisdiction for all KYC/CDD documents and raising request for information/documents Timely and accurate execution and verification of all instructions received from internal partners and global teams Process and assure completeness of all requests Respond promptly and accurately to Front Office requests Produce high quality performance and accuracy to best meet our client's needs and expectations Ensure adherence to all service level commitments, process controls, and escalation policies Work closely with teammates to maximize efficiency Proactively focus on issues and adjust rapidly to. changes in the team, the market, or Wealth management to deliver sound recommendations for process improvement Required Qualifications, Skills And Capabilities 4 6 years of operations experience with 1 -2 years in client operations Familiarity with Account opening and KYC documentation is an added advantage. Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills Assume ownership and responsibility to accomplish goals Strong intellectual capacity for process improvements Absolute discretion when dealing with confidential matters Detail-oriented and results-focused Excellent interpersonal skills, both written and oral Exceptional follow-up and follow-through skills Able to work under minimal supervision; adaptable to work in demanding environment Identify critical requirements and potential gaps by understanding complex and interdependent processes. Shift Timings (APAC/EMEA/US) About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals
Employement Category:
Employement Type: Full time
Industry: Financial Services
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Client Operations - Account Opening and
Keyskills:
Agile
Process flow
Front Office support
Service level adherence
Process improvement
Account opening
Interpersonal skills
Discretion
Adaptability
Critical thinking
Investment banking
Consumer banking
Commercial banking
Asset management
Multitasking
Documentation review
Execution
verification
Request management
Performance
accuracy
KYC documentation
Organizational skills
Detailoriented
Followup
followthrough
Shift Timings
Small business banking
Financial transaction processing