Customer Service Representative @ Nationwide Immigration

Job Description

Company Description Technotask Business Solutions Pvt Ltd is a rapidly expanding company based in Bhopal, India. We provide omnichannel solutions to enhance customer experiences and enable business excellence for our clients globally. Our expertise extends across various industries, and we offer a comprehensive range of customer support services. Role Description This is a full-time on-site role for a Customer Service Representative. The role includes tasks such as managing customer inquiries and complaints, ensuring customer satisfaction, providing product or service information, and handling billing issues. The role also involves collaborating with cross-functional teams to resolve customer issues. Qualifications Customer service skills, including customer support, customer satisfaction, and customer experience Excellent verbal and written communication skills in both English and Hindi Ability to manage multiple tasks simultaneously while maintaining a high level of. accuracy and attention to detail Experience with customer service software, such as Zendesk, Freshdesk, or similar tools Basic understanding of technical concepts such as internet connectivity, hardware, and software applications Bachelor's degree in any field Relevant experience in customer service, sales or related fields is an advantage. Candidates should be patient, empathetic, and able to work independently as well as part of a team. Join us in reshaping the future of customer experiences. contact person Devid Rathore contact no +hidden_mobile

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer service skills Verbal written communication skills Ability to manage multiple tasks Experience with customer service software Basic understanding of technical concepts