Salary- upto 40k BPO Outbound sales Team leader exp required. Role Description This is a full-time on-site role for a BPO Team Leader at HireBloc Ventures Pvt Ltd located in Gurugram. The BPO Team Leader will be responsible for leading a team of customer service representatives, monitoring metrics, analyzing data to improve team performance, scheduling and conducting training sessions, and ensuring high-quality customer service is provided at all times. Qualifications Experience in a similar role with proven leadership experience Excellent communication and interpersonal skills Ability to analyze data and utilize it to improve team performance Problem-solving and decision-making skills Strong organizational skills and attention to detail Proficient in Microsoft Office and customer service software Bachelor's degree in Business Administration or related field Experience in the BPO industry is preferred
Employement Category:
Employement Type: Full time Industry: Others Role Category: Customer Service (Domestic)Customer Service (International) Functional Area: Not Applicable Role/Responsibilies: BPO Team leader