Stewardess @ Ridgegrow Wellness

Job Description

• Achieve departmental revenue and profitability targets.
• Compliance towards brand standards, corporate guidelines and standard operating procedures as defined by the organization.
• Achieve targeted scores for Guest Satisfaction and Employee satisfaction for the respective outlet.
• Responsible for generating incremental revenues through up selling, promotions and other techniques.
• Adhere to Human Resource guidelines.
• Maintain standards of service, quality and hospitality in the outlet
• Maintain guest satisfaction and ensure repeat business through personalized, efficient service.
• Maintain facilities and equipment in perfect condition and implement procedures to keep breakages and losses to an absolute minimum.
• Attend and participate in daily outlet briefings.
• Perform all service-related tasks and comply with the standard operating procedures.
• Ensure that the outlet front, and back areas are neat and hygienic at all times.
• Be aware of events, food festivals, functions and operations in the Food and Beverage department.
• Recognize all guests and extend a warm welcome and a fond farewell.
• Ensures that personal grooming, hygiene, and appearance are in line with the department's standards.

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