Zonal Head @ Talentco Hr Services

Job Description

JOB DECRIPTION

Position: Zonal Head

Responsible B2C sales for delivering business revenue, cost management and business growth as per budget and Leading Zone.

Prime Responsibility: Sales (with emphasis on High Value Products), Collections, People, Administration / Coordination, Reporting (JoS) and Customers.

Responsibilities:

 Sales

• Maintain an OR /Mod of 100% and OP/Mod of minimum 90%. OR/Mod should not be less than 80% at any time
• Achieve the DCS plan as per norms - daily | weekly | monthly individually and through the reporting team
• Drive team efforts & results v/s the defined KPI metrics
• Allocate central leads and drive closure & reporting daily in JOS
• Attend a minimum of 20 appointments/demonstrations every month together with CSS/ CSE
• Participation in BTL Activities - Road Shows / Exhibitions / Camps
• Drive team to deliver business targets for primary billing, collections and secondary sales (partner)
• Drive sales of focus SKUs
• Appointment of   Sales Consultant with the reporting leader (including scouting of prospects)
• Drive the performance required of each Eurochamp and SCs
• Creation of category for premium range like softners, robotics, VC

People

• Conduct a minimum of 4 training sessions for Circle Heads and 4 for CSS/ CSE/SC per month
• Work with at least   2 low performers every week to           improve their performance
• Conduct PRDP of all direct reports every month
• Review, monitor and guide performance of team members
• Motivate Eurochamps to achieve the objectives of schemes, incentives & programs of the organisation, launched from time to time
• Recover units and   other company property from           inoperative              team members
• Succession planning identification and development of 2 successors
• • Take required action on absconding, inoperative and under-performing employees who are below moving average norms
  • Uphold code of conduct and take appropriate action against employees involved in malpractices

   

  Commercial

  • Ensure administrative controls Cost of Operations & Margins
  • Maintain Nil CDA and unit outstanding, Collection of initial 3 months Euro Value (EV) payments
  • Track sales generated from BTL activities and schemes

   

  Administrative

  • Report required metrics into SAP in a timely manner
  • Ensure 100% usage of JOSby all team members
  • Ensure demo/sales ratio of each team member is above 35%
  • Ensure leads / conversion ratio by the reporting teams is above 25%
  • Visit Existing Customers & New Customers On Daily basis for SAS FC
  • Coordinate with sales enablement teams to define lead and referral generation and allocation strategies/sales productivity enhancement strategies
  • Ensure statutory displays, and compliances are met
  • Scouting and evaluation of                SCs holding                discussions and appointing new SCs
  • Be the eyes and ears of the company on ground and relay customer and market feedback to the relevant people in Management
  • SKU wise Sales Planning and Rolling 3 months Forecast

   

  Customers

  • Close all open orders / installation / customer training
  • Resolve and manage sales / service issues and close customer complaints within 48 hours
  • Visit minimum   10    customers    every week to understand  customer expectations
  • Ensure customer complaints are addressed promptly 

•  

  Experience:

  Min 10+ years of Experience B2C Sales, especially water purifiers industries, Should have Leading team size up to 60 +  

   

Employement Category:

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Keyskills:   people management commercial operations revenue management b2c sales administration