JOB DESCRIPTION
Executive Housekeeper/Assistant Housekeeper
1. Job Position
Executive Housekeeper
2. Category
Department Head / Executive
3. Responsible To
General Manager, Executive Assistant Manager, Corporate EHK
4. Job Definition
Responsible for excellent upkeep of the entire Hotel. With this end in view to organise, supervise and co-ordinate the functions of his/ her department for safety, cleanliness, general maintenance order and establishment renovation
JOB REQUIREMENTS
5. Duties and Responsibilities
a. To supervise all housekeeping operations and to take daily inspection rounds of the Hotel
b. To check the departmental log book maintained by the supervisors
c. To maintain liaison with the laundry
d. Responsible for the stock and upkeep of all room and F&B linen in the hotel.
e. Responsible for stock and upkeep of all hotel uniforms
f. To plan departmental budget and to ensure effective inventory controls
g. To plan and schedule all. renovations and regular maintenance of rooms in advance, in consultation with the front office manager and the chief engineer
h. To check on lost and found property controls
i. To see to guest requests, VIPs, baby sitting and call on ailing guests
j. To ensure that all equipment required for the cleaning and maintenance of rooms and public area are kept in good working condition
k. To organise pest control schedules for the entire hotel in coordination with various departments.
l. To ensure the gardening, horticulture and flower arrangements of the hotel are as per the prescribed standards
m. To participate in the selection of staff for the department
n. To plan training programmes and train supervisory and other staff in the department with the assistance of the training manager
o. To take performance reports of all the staff with the assistance of the Assistant Housekeeper and the Supervisory staff
p. To attend the General Managers Meeting, F&B department Meeting and the Rooms Division Meeting
q. To conduct staff meetings in the department
Keyskills: room service hotel housekeeping housekeeper room attendant