Onboarding & Product Growth Manager, Popshoplive
About the role
As our Onboarding & Product Growth Manager for our Popshoplive product, you will be responsible for creating,optimizing, and managing a scalable onboarding process for our customers in order to enhance customer adoption and satisfaction. This role requires coordination and effective communication with multiple cross-functional teams while managing project timelines, all while ensuring customers have a successful and positive onboarding experience. This position plays a key role in driving customer retention, product adoption, and long-term client success.
The role reports to our Chief Product Officer and is a fully remote position based in India with occasional travel. Preferably this person is based out of Mumbai or Bangalore.
Main Responsibilities
Qualifications & Skills