The Role: Associates within Financial Modeling spend their time consulting with clients about our Excel add-in solutions. They also create and convert financial models from competing platforms for our clients. Additionally, as part of the broader team, they create and maintain ~600 pre-built templates made available via the Excel Addin Template Library.
The Team: The Financial Modeling & Client Operations teams are primary touchpoints for our clients and are the face of the company. Going above and beyond in our service offering is where these teams add value. The Financial Modeling team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and results-oriented providing exposure to a wide array of products, platforms and processes globally. We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work for solutions as one team. We work hard and play harder we participate in cultural and sports events within as well as outside of the company and contribute back to the society through the companys corporate social responsibility efforts.
The Impact: This global, seasoned team specializes in onboarding and client adoption for our desktop platforms including the Market Intelligence and S&P Capital IQ Excel Add-ins, Office Tools/PresCenter, Screening, Charting and Proprietary Data capabilities. Comprised of former investment professionals, MBAs, and CFA charter holders, this team is charged with understanding our clients needs and objectives and providing solutions to improve their workflows.
Whats in it for you: As an Application Associate in Financial Modeling, you will learn, explore, educate and support usage of EXCEL-BASED products and financial information via customers of capital and commodity markets, where you will hold investigative conversations with clients to drive product usage, retention and revenue. You will leverage your financial market knowledge, your strong customer service skills and exceptional troubleshooting abilities to help the clients with their requests, while showcasing your vast knowledge of our tools, our data and the industries we cover. Many of the Fortune 500 companies in the world will be asking your help to find solutions to their challenges. You will also be the Clients advocate and work with different teams inside the organization across many functional areas (Sales, Technology, Content, Industry Research etc.)
You will also play a major role in executing and improving BAU proactive processes to prevent issues and improve delivery quality to our clients. In the process, you will suggest improvements to the product as well as perform Agile-based User-Acceptance-Testing to curb issues even before they hit our clients.
Responsibilities:
What Were Looking For:
S&P Capital IQ, a business line of The McGraw-Hill Companies (NYSE:MHP), is a leading provider of multi-asset class and real time data, research and analytics to institutional investors, investment and commercial banks, investment advisors and wealth managers, corporations and universities aroun...