Customer Service Representative @ Solis Hr Solutions

Job Description

Job Type : Permanent, full time Location : Airoli OR Thane, Mumbai Shift : Normal working hours (9am - 6pm) Walk-in interviews going on actively Company Description TalentForge Connect is an IT staffing consulting firm located in Delhi. We specialize in identifying, attracting and placing qualified IT professionals for businesses seeking skilled candidates. We have our client based in Mumbai hiring for Customer service roles. Role Description This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional customer service and support to our clients. Duties include managing incoming calls and customer inquiries, identifying and assessing customer needs, and solving customer problems. This individual must be able to maintain a high level of professionalism while addressing customer concerns. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction. skills Experience in a customer-facing role Ability to work independently and in a team environment Excellent communication and interpersonal skills Problem-solving and critical thinking skills Fluent in English and Hindi Freshers graduate or undergraduates can apply

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Representative

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Keyskills:   Customer Service Representatives Customer Support Customer Satisfaction Interpersonal skills Critical thinking Excellent communication Problemsolving Fluent in English Fluent in Hindi