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Service Engineer @ Waters India

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 Service Engineer

Job Description

Responsibilities
Delivering high quality and efficient services and support to our customer including installation, performance maintenance, repair and qualification of our portfolio of products in a blue-chip multi-sector environment, both face to face and remotely;
Planning and delivering New Product Implementation, Scheduled Performance Maintenance, Qualification, System Relocations and Technology/Software Upgrades in conjunction with our other customer specialists;
When on customer site through correct diagnostics or observation ensure compliance to relevant legislation surrounding the product and its use;
Providing training and guidance to customer to ensure they maintain compliance and enable smooth safe operation of Waters equipment in their laboratories;
Maintaining customer relationship and liaising as appropriate with the relevant sales account manager for the customer, ensuring key focus on the customer and their needs are met;
Effectively handling customer calls, administration and inventory ensuring you optimize your time and delivery against the metrics set within the business;
Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee;
Working effectively across the matrix structure of the business and within the Regional Service Team;
Any other additional tasks consummate with the level and scope of the role as deemed by management of Waters.

Employement Category:

Employement Type: Full time
Industry: Bio Technology & Life Sciences
Functional Area: Others
Role Category: Other Roles
Role/Responsibilies: Service Engineer

Contact Details:

Company: Waters India
Location(s): Bengaluru

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Keyskills:   CSE

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Waters India

Waters offers a comprehensive range of analytical system solutions, software, and services for scientists. Liquid Chromatography. Mass Spectrometry. Laboratory Informatics. Columns and Chemistry, Services and Support. For over 50 years, Waters Corporation has developed innovative analytic...