Application Support Advisor - Thane - Fiserv
- Fiserv
- 8 - 12 years
- Mumbai
- 29 days ago
- Email to a friend
- Report this job
Job Description
Hi,
We are looking for Application Support professionals to be part of our team here at Fiserv.
Below is the job description:What does a successful Application Support Advisor do at FISERV ?
This position is an exciting opportunity to interact Fiserv merchants wherein you will provide the integration technical support and solutions to the payment gateway clients, resolving their technical integration related queries. Requires a strong technical expertise in payment gateway integration in multiple technical platforms (Java, SQL, REST, API, gateway plugins, Integration Support, Payment gateway knowledge).
What will you do:
- Excellent understanding of ecommerce online payment domain echo-system and system architecture.
- Understanding the clients requirements and provide the integration solutions to the payment gateway clients.
- Provide technical integration support for merchant integrations.
- Identify and address integration queries and issues, merchant needs with a goal of complete satisfaction.
- Follow company communications guidelines and procedures.
- Recommend improvement in the clients integration to bring efficiency in the process.
- On call/Production support for JAVA based applications.
What will you need to know:
- Excellent written, verbal, and interpersonal communication skills.
- Strong technical skills in Java, SQL and REST, SOAP web services.
- Experience in using ELK, Splunk, App dynamics, Dynatrace and equivalent monitoring tools and demonstrated ability to work successfully in fast paced, cross functional teamwork environment.
- Ability to organize and follow-up multiple tasks / details with accuracy and timeliness.
- Ability to work flexible hours (including on call support).
What would be great to have:
- DevOps, Automations
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran.
Explore the possibilities of a career with Fiserv and Find your Forward with us !
Job Classification
Industry: FinTech / PaymentsFunctional Area: FinTech / Payments
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time
Contact Details:
Company: FiservLocation(s): Mumbai
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Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point...
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