Customer Support/BPO/International Voice @ Trigent

Job Description

Description/Comment:

The responsibility of an advisor as customer service associate will be to assist your customers end to end, for any queries around billing and package related. High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools.

Additional Job Details:

• Any graduate from Govt. recognized universities
• 10+2+3 Diploma Holder (equivalent to Graduation) from Govt. recognized universities
• Good customer service skill with command on written communication skills Basic technical knowledge of Computers, peripherals like Modem, Windows operating systems, Internet connectivity, Email software, Browser software.
• Ability to multi-task in usage of different applications and tools
• Typing speed of (30 to 45 words per minute)
• 10+2 Under-graduates with minimum 6 months prior International call center experience preferred
• 10+2 Under-graduates with minimum 6 months prior any industry experience acceptable
• Trainer score of 4,3,3,3
• Other criteria as decided by Business - defined in Silverback Hiring Criteria document
• Prior international call center work experience preferred
• Non-call center work experience would be irrelevant

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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