Urgent | Hiring for Customer Service for MNC (Broking) Thane
Job Role: Customer Service Executive
Location: Thane
Exp: 2+ years experience
Roles & Responsibilities:
1. Address client queries promptly and effectively via calls, emails and Chat.
2. Provide guidance on online trading platforms, account setup, and trading-related
queries.
3. Provide assistance in understanding the p a y-in and p a y-out processes, resolve any
issues or discrepancies and ensure smooth transactions.
4. Generate and provide frequent Management Information System (MIS) reports to
the top management.
5. Collaborate with internal departments, such as advisory, operations,
Interested can share their updated resume on hidden_email
Thanks & Regards
Aishwarya Surve
Keyskills: customer service customer support voice process