Openings For CSG Training Administrator - TM
- Cognizant Technology
- 4 - 9 years
- Hyderabad
- 2 months ago
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Job Description
Role & responsibilities:
CSG Training Administrator: The CSG Training Administrator will play a pivotal role in managing content on our learning platform, overseeing the refresh process for internal, customer, and partner content. Responsibilities include managing the enablement calendar and Ramp page, and overseeing the certificate and badging process. Additionally, you will coordinate logistics for educational programs, collect and analyze customer feedback, and utilize instructional design principles, along with Articulate 360 skills, to create dynamic learning content. Your application of project management skills will ensure the efficient operation of educational initiatives.
Responsibilities:
Manage the upload and maintenance of content on our LMS platform (Docebo)
- Manage the content refresh process on our learning platform for CSG internal, customer and partner content
- Manage and maintain the enablement calendar and Ramp page
- Drive customer and partner content consumption on LRU
- Track participation and progress in learning programs
- Manage the certificate and badging process
- Coordinate logistics and scheduling for CSG educational programs
- Collect, analyze, and report on customer surveys and CSAT data, present findings through CSG Enablement CSAT dashboard, and identify trends for opportunities
- Utilize instructional design principles and Articulate 360 skills to create engaging learning content as needed, including dynamic PowerPoint presentations as needed
- Apply project management skills to ensure efficient operation of educational initiatives Qualifications:
- Strong skills in instructional design and content development
- Advanced skills in building engaging PowerPoint presentations
- Proficiency in educational technology and software, including eLearning platforms (prefer Docebo experience)
- Excellent organizational and project management abilities
- Strong communication and team collaboration skills
- Experience in content management, logistics, or related fields
- Analytical mindset with the ability to derive insights from data
Interested candidates can share their resumes to:
En*************a@co******t.com
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: Corporate Training
Role: Process Trainer
Employement Type: Full time
Contact Details:
Company: CognizantLocation(s): Hyderabad
Keyskills: Power Point Presentation Learning Management
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Cognizant Technology
Cognizant Technology Solutions India Ltd Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combi...
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