Principal Member of Technical Staff- Full
- athenahealth
- 14 - 23 years
- Chennai
- 1 month ago
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Job Description
Job Description
Position Summary:
This position requires experience in designing, debugging, and maintaining practice management applications, in both local and hosted environments, with experience handling large scale projects and customer escalations. This individual would be instrumental in coaching and mentoring junior staff while aiding in continuous process improvement methodology and tools.
You are Technologists with zeal to solve complex problems, growth mindset, fast learners who are willing to work in fast paced environment with total accountability.
Our Collector R&D teams are building new and exciting revenue cycle services for athenahealth customers. We work on solving complex business problems for a wide range of stakeholders covering everyone from customers to our internal technology enabled services teams and our multiple BPO vendors. Our work is quite complex and requires the ability to conceptualize and implement workflows that manage large volumes of claim resolution work. This work can be manually completed by our BPO partners or automated to increase overall system productivity.
Role & responsibilities
- Perform peer code reviews to ensure quality standards and sustainability.
- Critique technical documentation as needed.
- Promote Knowledge Center Service (KCS) adoption.
- Deliver customer value in the form of high-quality software solutions and services in adherence with programming standards.
- Write, debug, and deploy code to production; deliver timely fixes.
- Troubleshoot to identify root cause for standard code defects, propose and implement solution.
- Develop knowledge to act as a domain expert across multiple modules; facilitate the sharing of business and technical insights with the broader engineering and product organization.
- Lead efforts across the team to ensure completion and effectiveness of open incidents/requests.
- Collaborate with members of product and development teams to assist in design solutions.
- Collaborates with Customer Success Managers (CSMs) and customers to foster a working relationship and facilitate customer de-escalation.
- Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals.
- Builds strong relationships with cross-functional team members and business stakeholders.
- Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences
Preferred candidate profile
- 14-23 years of experience in an engineering role.
- Experience in an Agile environment. Been part of SDLC, deployment & support of software projects.
- Bachelors Degree or equivalent. Significant software engineering skills and computer science experience.
- Knowledge of modern programming languages such as: Java, Spring Boot, Node JS, React, JavaScript/jQuery, TypeScript.
- Knowledge of datastores such as OpenSearch, PostgreSQL RDS, DynamoDB, S3.
- Experience architecting/developing solutions on AWS.
- Knowledge of Version control management tools like Perforce & Git.
- Knowledge of Devops tools like Terraform, Jenkins, Groovy, Docker.
- Experience with object-oriented programming, relational database technologies, distributed computing tech and RESTful APIs.
- Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle.
- Knowledge of or experience with big data analytics techniques: data warehousing (Snowflake) is a plus
Perks and benefits
Along with health & financial benefits, our Athenistas are offered a variety of perks that promote employee well-being such as collaborative workspaces and Work from home options just to name a few.
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: Other
Role: Other
Employement Type: Full time
Contact Details:
Company: athenahealthLocation(s): Chennai
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athenahealth
athenahealth partners with hospitals and ambulatory customers to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of more than 160,000 providers and approximately ...
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