AR Callers Fresher
- NTT Data Information
- 0 to 1 Yr
- Chennai
- 2 months ago
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Job Description
Dear Candidate, Greeting from NTT Data, We are happy to take your profile for a wonderful career with NTT Data. Job Title: AR Caller (US Voice Process) Experience: Freshers Shift: US Process (Night Shift) Mode of Work: Work From Office Work Location: Chennai - DLF Mode of Interview: Direct walkin - Meet HR Sindhu on 18 March 2024, Monday between 10.30am to 12.30pmRequired Skillset: Fluency in English communication & Stability In these roles you will be responsible for: - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met - Analyzing medical insurance claims for quality assurance - Resolving moderately routine questions following pre-established guidelines - Performing routine research on customer inquiries. - Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team - Identify the outstanding claims with payers through the reports from clients - Place calls with payers with regard to outstanding claims - Document the details of the calls made to payers in DBPMS and the client software - Coordinate with the team leader in following the processes Requirements for this role include: - Ability to work regularly scheduled shifts from Monday-Friday 08:00pm to 06:00am IST. - University degree or equivalent that required 3+ years of formal studies of the English language.
Employement Category:
Employement Type: FreshersIndustry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: AR Callers Fresher
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Keyskills: voice support ar calling voice process customer care voice accent training
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₹ lt; Rs 50,000 - 2.0 Lakh/Yr
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