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Virtual Relationship Manager- Classic On Phone @ HDFC Bank

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 Virtual Relationship Manager- Classic On Phone

Job Description


Role & responsibilities

  • To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer
  • Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
  • Right cross-sell of products basis profiling and engagement.
  • Penetration of products across groups.
  • Sales across all product segments-TPP, Assets, Cards etc.

Preferred candidate profile

  • Basic Banking
  • Communication ( Telugu, hindi, english)




Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Banking Operations
Role: Relationship Manager
Employement Type: Full time

Contact Details:

Company: Hdfc Bank
Location(s): Hyderabad

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HDFC Bank

HDFC Bank Limited HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996...