Salesforce Administrator @ Croyance Executive

Job Description

Salesforce administrator

Job Summary:

We are seeking a highly skilled Salesforce Administrator with expertise in Salesforce SalesCloud and Salesforce CPQ Administration, combined with proficiency in Mulesoft and Sage/SAP ERP integration. The ideal candidate will be responsible for the administration, configuration, customization, and ongoing support of our Salesforce ecosystem to drive business growth and efficiency.

Responsibilities:

- Administer and maintain Salesforce SalesCloud and CPQ, including user management, security settings, workflows, validation rules, and data integrity.

- Configure and customize Salesforce SalesCloud and CPQ to meet business requirements, including designing and implementing custom objects, fields, layouts, dashboards, and reports.

- Designing, building, and maintaining workflows, processes, and automation rules within Salesforce SalesCloud, CPQ to streamline business operations i.e. Accounts, Contacts, Leads, Opportunities, Campaigns, Quotes, and Ordering processes.

- Collaborate with stakeholders to gather requirements, provide recommendations, and implement solutions to optimize Salesforce functionality and usability.

- Overseeing the integration between Salesforce CPQ Cloud, MuleSoft, and Sage/SAP ERP to ensure seamless data flow and consistency

- Develop and maintain documentation, training materials, and best practices to support Salesforce users and ensure adoption.

- Stay current with Salesforce releases, features, and best practices, and proactively recommend improvements to enhance system performance and usability.

- Provide technical support and troubleshooting assistance to resolve user issues and ensure system stability.

- Work closely with cross-functional teams, including Sales, Marketing, and IT, to align Salesforce capabilities with business objectives and drive continuous improvement.

Requirements:

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Salesforce Administrator certification (ADM 201) is required; additional certifications such as Salesforce CPQ Specialist or Salesforce Developer are a plus

- Minimum 3 years of experience in Salesforce administration, with a focus on SalesCloud and CPQ.

- Proficiency in the Mulesoft integration platform and experience integrating Salesforce with other systems.

- Experience with Sage ERP integration and administration is highly desirable.

-Strong understanding of Salesforce customization and configuration including custom objects, workflows, validation rules, and process builder.

- Excellent communication skills with the ability to collaborate effectively with stakeholders at all levels.

- Proven ability to prioritize and manage multiple tasks in a fast-paced environment.

- Detail-oriented with a commitment to delivering high-quality solutions and support.

- Self-motivated with a passion for learning and staying current with emerging technologies and best practices.

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Keyskills:   salesforce.com administration mulesoft salesforce.com implementation salesforce certified salesforce.com developer salesforce crm