Monitor and assess the progress of trainees through regular evaluations, quizzes, and practical assessments.
Provide constructive feedback and support to ensure continuous improvement in coding accuracy and efficiency.
Work closely with other training professionals, subject matter experts, and department heads to align training programs with organizational goals.
Collaborate with internal teams to identify specific training needs and customize programs accordingly.
Provide one-on-one mentoring and coaching to trainees, offering guidance on complex coding scenarios and facilitating career development.
Maintain accurate and up-to-date records of training sessions, participant progress, and any relevant feedback.
Generate reports on training effectiveness and make recommendations for improvements.
Preferred candidate profile
Proven experience as a Medical Coding Trainer or similar role.
Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) certification.
In-depth knowledge of medical coding systems, including ICD-10, CPT, and HCPCS.
Strong understanding of healthcare regulations and compliance.
Excellent communication and interpersonal skills.
Proficient in instructional design and delivery.
Detail-oriented with a commitment to accuracy.
Ability to adapt to changes in industry standards and convey updates effectively.
Job Classification
Industry: BPO / Call Centre Functional Area: BPO / Call Centre Role Category: Healthcare & Life Sciences - Other Role: Healthcare & Life Sciences - Other Employement Type: Full time