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Sr Customer support agent - Mumbai (All Areas) @ Teleperformance

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 Sr Customer support agent - Mumbai (All Areas)

Job Description

Hiring for an International Voice

Process Work From Office HR Huzaifa Sayed - 8779576***

Roles and Responsibilities

  • Should be able to handle customer queries over Call.
  • Maintain record of customer information & Feedback
  • Should have proactive approach & can think out of the box to help customers.

Desired Candidate Profile

  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Good Communication (Verbal & Written both)
  • Strong phone contact handling skills and active listening.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Should be flexible with Rotational shifts and Night shifts.
  • Graduate freshers and experienced can apply
  • HSC with atleast 1 year of experience can apply.

Job Benefits & Perks

  • It will be 5 days working and 2 days rotational week off.
  • You will be working for 9 hours a day including 1 hour of break in it.
  • You will get one time pick or drop service if you are under companies boundary area.

Interested Candidates can apply on:

HR Huzaifa Sayed - 8779576***



Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Teleperformance
Location(s): Mumbai

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 Fraud Alert to job seekers!

₹ -4 Lacs P.A

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Teleperformance

Teleperformance DIBS formerly known as Intelenet Global Services.