Job Description
Dear Candidate,
Greetings from Teleperformance....!!!
Bulk hiring for Premium Process !
Criteria:-
- Minimum Qualification: 12th
- Graduate and Undergraduate both will work
- Candidate Should be comfortable with 6 Days working & Rotational Shifts.
- Immediate Joiner preferably people staying in GURGAON or DELHI.
- Work from office job.
Roles and Responsiblity :
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills:
- Proven customer support experience or sales experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effective
To get your interview scheduled, please WhatsApp your resume to HR Priyanka (8368659***)
OR
Please Walk-in for the great career opportunity with same day selection and offer, on the below mentioned address.
INTERVIEW Address :Teleperformance India Private Limited. Plot- 96-97,
Udyog Vihar Phase - 4 , Sector -18, Gurgaon, Haryana.
( Near Bharti Airtel Building , Opposite - SEWA TOWER )
( Nearest metro station - MG Road)
Timing : Monday to Saturday ( 10:00 am - 5:00 pm )
Work Location - Gurgaon.
Regards,
Priyanka Kashyap
8368659***
pr**************2@te****************s.com
Teleperformance
Recruitment Team
Job Classification
Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance
Location(s): Multi-City, India