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Teleperformance Is Hiring For Premium Process

Home > Customer Success, Service & Operations - Other

 Teleperformance Is Hiring For Premium Process

  •   New Delhi,Delhi, Gurgaon/ Gurugram,Haryana, Delhi / NCR

Job Description

Dear Candidate,

Greetings from Teleperformance....!!!

Bulk hiring for Premium Process !

Criteria:-

  • Minimum Qualification: 12th
  • Graduate and Undergraduate both will work
  • Candidate Should be comfortable with 6 Days working & Rotational Shifts.
  • Immediate Joiner preferably people staying in GURGAON or DELHI.
  • Work from office job.

Roles and Responsiblity :

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills:

  • Proven customer support experience or sales experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effective

To get your interview scheduled, please WhatsApp your resume to HR Priyanka (8368659***)

OR

Please Walk-in for the great career opportunity with same day selection and offer, on the below mentioned address.

INTERVIEW Address :Teleperformance India Private Limited. Plot- 96-97,

Udyog Vihar Phase - 4 , Sector -18, Gurgaon, Haryana.

( Near Bharti Airtel Building , Opposite - SEWA TOWER )

( Nearest metro station - MG Road)


Timing : Monday to Saturday ( 10:00 am - 5:00 pm )

Work Location - Gurgaon.


Regards,

Priyanka Kashyap

8368659***

pr**************2@te****************s.com

Teleperformance

Recruitment Team

Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success
Employement Type: Walk-ins

Contact Details:

Company: Teleperformance
Location(s): Multi-City, India

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Teleperformance

Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading glo...