Customer Support Team Leader @ Sarika Roy Sarkar

Job Description

Immediate Hiring for Customer Support Team Lead Location: JP Nagar, Bangalore Experience: Min 2 years in Team handling Languages: English & Kannada Mandatory Salary: Upto 5LPA Roles & Responsibilities: Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Skills You have at least 2-3 years experience within a Customer Service role, ideally within the Ed Tech industry. You possess excellent interpersonal as well as written and verbal communication skills. You possess strong analytical skills and are comfortable dealing with numerical data You are a strong mentor and coach who can build high performing teams Prior experience in software's such as Lead Square (or any similar CRM) , Ameyo, Zoho. Perks and Benefits: Indoor Work. environment Paid Leaves Leave Encashment Flexible Working Health insurance PF Laptop Mobile In case of any further query, please feel free to contact. Thanks and Regards Kulkarni Mansi HR-Executive Phone No : hidden_mobile Job Type: Full-time Salary: 500,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Provident Fund Schedule: Day shift Application Question(s): Are you currently located in Bangalore What is your current CTC Are you currently in Bangalore Experience: Lead square: 3 years (Required) total work: 4 years (Required) Language: Kannada (Required) Work Location: In person

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Network / System AdministrationHardware / Telecom Equipment Design
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Team Leader

+ View Contact

Keyskills:   Customer Service Team Handling Interpersonal Communication Analytical Skills CRM Software Lead Square Ameyo Zoho