Assistant Manager Non-Voice - Coimbatore
- EqualizeRCM Services
- 7 - 10 years
- Coimbatore,Tamil Nadu
- 1 month ago
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Job Description
dba EqualizeRCM Services
SysInformation Healthcare India Pvt. Ltd.
KOUSALYA,#2254, Vinoba Road
Mysuru 570 005, Karnataka, India
(+91) (821) 426-5529
www.EqualizeRCM.com
Asst. Manager Non-Voice (JD-ID: TAR)Full-time, Fresher Hire Location: MysoreReporting to: Manager Company Overview Established in 2004 and headquartered in Austin, Texas, EqualizeRCM Services (ERCM) provides Revenue Cycle Management services to marquee clients in the US Healthcare industry. EqualizeRCM provides service support for every aspect of the RCM process and has been growing exponentially over the last 16 years and employs over 1,500 team members worldwide. Besides the Head Office in Austin, the company has offices in 7 other US cities and offshore delivery centres in Mysuru & Coimbatore. EqualizeRCM India headquartered in Mysuru since 2005, employs 1,000 back-office medical professionals in its Mysuru office and 200+ in its newly opened office in Coimbatore. Our India office employees provide varied services in Accounts Receivables, Medical Billing, Medical Coding, Denials Management, Credentialing and Contracting, Charge Entry, and Payment Posting. The company is also a HIPAA/SSAE 18 SOC 1 Type II compliant company. Since its inception, ERCM has been consistently growing and has won the Highest Exporter - ITES: Mysuru Region by Software Technology Parks of India (STPI) Award eight times a row. Job Summary
Strong knowledge in US healthcare operations, specializing in payment posting/charge entry/billing and leading team with single or multiple clients. Job Description
- Monitor to have a smooth transition on any new implementation.
- Proactively manages all queries in relation to payment posting/charge entry and follow up with other functions wherever required.
- Accountable for being knowledgeable and understanding of all aspects of the payment posting/charge entry function of single/multiple clients.
- Ensuring all necessary reports are prepared and circulated as scheduled on a daily/weekly/monthly basis.
- Excellent communication with other RCM departments like AR and Coding to ensure no gaps are present in the end-to-end RCM processes.
- Provides weekly and monthly report covering agreed KPIs, service improvements and any potential/real issues/risks.
- Maintain compliance with all relevant healthcare regulations and insurance guidelines.
- Undertakes audit activities to confirm quality assurance from both - billing guidelines and performance, adherence to payment posting/charge entry processes perspective.
- People and Attrition management.
- Performance management of direct reports.
- Communication with the client and US counterparts via calls and emails.
- Working closely with leaders to develop the performance and accountability of the users.
- Hands-on experience on the month end closing and reporting.
QualificationCompletion of any bachelors degree without current backlogs
Key Skills
Essential
- 7-9 years experience working as payment posting/charge entry agent.
- Excellent attention to detail with a high level of accuracy in data entry and record-keeping.
- Ability to prioritize tasks and manage time efficiently in a fast-paced environment.
- Flexibility to work in a 24/7 work environment.
- Good communication skills, both written and verbal
Desired
- Proficiency in medical billing software and hands-on experience working on MS office operating system, especially MS Excel
- Should ensure 100% attendance and should not have any unapproved absenteeism.
- Should be a reliable team player and collaborate in solving any issues that might possibly arise in day- to-day transactions.
CORE VALUES: COLLABORATION | RELIABILITY | INTEGRITY | PERFORMANCE | INNOVATION1EqualizeRCM Confidential
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Other
Role: Other
Employement Type: Freshers
Contact Details:
Company: EqualizeRCM ServicesLocation(s): Coimbatore,Tamil Nadu
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EqualizeRCM Services
EqualizeRCM provides expert and highly trained revenue cycle management (RCM) specialists for over 75 Hospitals, Clinics, and Healthcare Organizations as well as over 1,600 Physicians. Headquartered in Austin, Texas, EqualizeRCM provides service support for every aspect of the RCM process from me...
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