Looking For Quality Analyst(Call Auditor )
- Spectraforce
- 1 - 3 years
- Mohali, Chandigarh
- 1 month ago
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Job Description
1 Key Responsibilities:
- Minimum 2 year of experience as a Quality Analyst/Quality Auditor/Call Auditor
- Ability to seamlessly manage conflicts
- Proficiency in MS Excel required
- Self-motivator
- Positive attitude & Flexible
- Ability to perform with minimum supervision
- Excellent communication and interpersonal skills
Preferred candidate profile
- Excellent communication skills (Spoken and Written).
- Work independently with little supervision in a fast-paced agency environment
- Goal oriented; have a burning desire to be successful
- Graduate in any field or higher education is a plus
- Strong work ethic
- Comfortable working in a fast-paced, rapidly changing environment
- Must have a reliable internet connection
- Must have a demonstrated ability to work within tight deadlines.
- Willing to work in night shifts
Perks and benefits
- 5 Year Retention Bonus
- Referral Policy
- Internet Reimbursement
- Router UPS Reimbursement
- Term Life Insurance
- Accidental Insurance
- Group Medical Insurance (Family Floater)
- On-call doctor support
- Sodexo Benefit
- Leave Policy
- Leave Encashment
- Bank Assistance
- Gratuity
- Provident Fund
Job Classification
Industry: BPO / Call CentreFunctional Area: BPO / Call Centre
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time
Contact Details:
Company: SpectraforceLocation(s): Mohali, Chandigarh
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Keyskills: Call Monitoring
Fraud Alert to job seekers!
₹ 2.5-5 Lacs P.A
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