The Product Manager, IT Loyalty Technology Products reports into Manager IT Loyalty Technology and will be responsible for helping to define the overall product strategy and building and growing Loyalty Products as they relate to the travel company's program. The Product Manager will serve as an internal subject matter expert on industry trends and technology and ensure that the Company effectively engages with consumers through Customer facing channels and continuously expands its value-added services. The Product Manager will define product feature sets, lay out the roadmap of the product, manage UX and design with internal and external designer resources and collaborate with a team of Project Managers and Business Analysts to deliver the Conversion Products roadmap.
Serve as a liaison between Internal and External matrix partners to determine prioritization of items, lead business requirements development, review current/approaching releases, and ensure compliance with IT standards and procedures
Work and collaborate closely with technology business partners and Product Engineering to discover and understand the solution, define the vision and scope and a release model that best supports the product and business needs
Develop a rolling eighteen month roadmap in collaboration with matrix partners to ensure that prioritized capabilities are being delivered in a consistent and timely manner
Manage the overall product development lifecycle through the phases of Discover, Define, Develop and Deliver
Identify Product Quality metrics that are met and/or exceeded by continuous improvement to ensure minimum disruption of business functions
Participate in the Acceptance Testing and Quality control to ensure end products meet the business vision
Act as a team lead for day to day functions, activities within the product area and be the first point of escalation for project and product related risks, issues across all environments
Partner with other IT Product Managers to ensure alignment and best practices across the organization
Research, prototype and recommend emerging technologies integration into JetBlues core business functions
Other duties as assigned
Minimum Experience and Qualifications
Bachelors Degree in Computer Science/IT or related discipline with four (4) years of professional experience in IT product management, IT project management or similar discipline OR Masters Degree in Computer Science/IT or related discipline with three (3) years of professional experience in IT product management, IT project management or similar discipline
Min. Two (2) years of experience managing project delivery and supporting products for business customers
Available for occasional overnight travel (5-10%)
In possession of valid travel documents with the ability to travel in and out of the United States
Able to work flexible hours and be available for an emergency response on short notice
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
Experience working in Loyalty
Experience managing cross-functional, medium-large-scale projects with internal teams and external business partners
Experience working with cross-functional platforms
Experience working in an Agile/SAFe environment
Demonstrates a strong knowledge of technology trends; digital trends, industry background
Basic understanding digital commerce and project and product delivery
Knowledge of budget creation and management
Knowledge of the airline industry
Keyskills: digital product strategy ux product life cycle management roadmap control prototype product delivery product management it product development product quality product development acceptance testing project delivery safe it project management agile product engineering
About companyGoavega is a portmanteau of Goa, one of Indias most happening states with both eastern and western cultural influence and Vega, one of the brightest stars in the space. Just like we combined the two words to create our identity, we combine the latest technologies, best practices, and gl...