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SME - US Mortgage - Mumbai - Mumbai (All) @ Cognizant Technology

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 SME - US Mortgage - Mumbai - Mumbai (All)

Job Description

Role & responsibilities

  • A person with high comprehension skills who is self motivated and can motivate the team
  • Maintain and update customer account related information in client applications.
  • Work from office
  • Attention to detail and should be able to act as an SME of the process
  • Should be able to grasp new concepts from onshore SMEs and cascade them to the larger group
  • Mentor junior associates in picking up concepts and achieve expected results
  • Manage the Bank's branch requests and maintain relationship & US Mortgage Underwrite
  • Action and respond to Ad-hoc requests and escalations in a timely fashion
  • Timely completion and review of daily work inflow from our commercial bankers, bank customers and prospects
  • Willig to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique
  • Meet/exceed the customer SLAs / expectations in terms of quality & TAT

Shift - US shift

Preferred candidate profile



Perks and benefits



Job Classification

Industry: BPO / Call Centre
Functional Area: BPO / Call Centre
Role Category: General Insurance
Role: Underwriter
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Mumbai

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Cognizant Technology

Cognizant Technology Solutions India Ltd Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combi...