Sr Analyst III Information Security
- CSC India
- 4 - 8 years
- Bengaluru
- 15 days ago
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Job Description
- Provide operational support for firewalls on multiple platforms across the client environment
- Escalation point for complex technical issues.
- Rotational weekend on-call to address critical issues. Ability to work weekends when necessary for scheduled tasks.
- Responsible for bringing problems to a resolution within a timely manner.
- Lead operational projects to completion working with other stakeholders (including vendors).
- Drive the resolution of all priority issues including participation in technical assistance conference calls.
- Support customers with process and technical questions related to daily operational work.
- Build relationships with customers, other DXC teams, and vendors to provide exceptional service.
- Lead continuous improvement initiatives to drive efficiency and automate processes within DXC Firewall Operations.
- Knowledge on compliance and regulatory requirements to assist with security audits and assist in remediation of any Network Security related issues.
- Ensure firewall services and systems are always available and reliable.
- Respond to and manage service issues and problems.
- Responsible for awareness and compliance to policy and guidelines of the ISMS.
- Report, pursue, communicate, and when needed escalate any breaches in information security or policies.
- Able to coordinate and work with on-site engineers during outage or critical situations.
- Adhere to established incident management SLAs.
- Able to document troubleshooting/process related documents for the team.
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time
Contact Details:
Company: DXC TechnologyLocation(s): Bengaluru
Keyskills: ISMS operational support Information security Social media Network security Incident management Troubleshooting Continuous improvement Operations Firewall
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DXC Technology India Private Limited DXC.technology., www.dxc.technology. DXC is the world†™s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Ente...
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