IT Service Delivery Manager @ Suzlon Energy

Job Description

-Responsible for IT Service Delivery for end users pan India locations
Administers and maintains information technology systems like laptops, desktops, printers, routers, servers equipment
Provides IT operational support to offices for the organizations standard hardware, software and voice/data network solutions
Responsible for installation, and life-cycle maintenance of all IT hardware & software
As appropriate, provides escalated on-site support of hardware, software and network connectivity issues.
Acts as the point of communication between IT and business and functional units.
Performs local administration and operations functions as appropriate in accordance with standards, policies and procedures.
Provides active participation in strategic, budgeting and disaster recovery/business continuity
Monitors security compliance in accordance with ISO 27001 standards, policies and procedures and maintain all necessary documents and SOPs
Serves as the technical and communications liaison to and from stakeholders and office key users for IT communications, initiatives, needs assessments, etc
Provides new employees with PC/account setup and overall IT orientation
Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, LAN and PC equipment
Responsible for local IT vendor, contract and outsourcing management

Employement Category:

Employement Type: Full time
Industry: Power/Energy
Functional Area: IT
Role Category: Team Leader/Technical Leader
Role/Responsibilies: IT Service Delivery Manager

Contact Details:

Company: Suzlon Energy
Location(s): Pune

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0 - 1 Yrs 1 - 2 Yrs 2 - 3 Yrs 3 - 4 Yrs 4 - 5 Yrs 5 - 6 Yrs 6 - 7 Yrs 7 - 8 Yrs 8 - 9 Yrs 9 - 10 Yrs 10 - 11 Yrs 11 - 12 Yrs 12 - 13 Yrs 13 - 14 Yrs 14 - 15 Yrs 15 - 16 Yrs 16 - 17 Yrs 17 - 18 Yrs 18 - 19 Yrs 19 - 20 Yrs 20 - 21 Yrs 21 - 22 Yrs 22 - 23 Yrs 23 - 24 Yrs 24 - 25 Yrs 25 - 26 Yrs 26 - 27 Yrs 27 - 28 Yrs 28 - 29 Yrs 29 - 30 Yrs 30+ Yrs

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Graduate with IT Certifications like ITIL