Identifying, Handling, and resolving customer queries and concerns while maintaining expected quality on calls, chats, or email.
Recording transactions and the necessary follow-up requests with other functions by completing forms and recording logs.
Strong interpersonal, and problem-solving skills and excellent verbal and written communication skills
Basic computer knowledge and technical skills
Keyskills: customer service communication skills customer support customer care cce bpo
we are in the service for the past 11 years and we do the best service in the industry