Hub Lead - Mohali - Matrix Hr Technologies - 3
- Ecommerce
- 3 - 8 years
- Mohali, Chandigarh
- 1 month ago
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Job Description
The job responsibilities of a HUB Lead can vary depending on the organization and industry. However, typically, a HUB Lead is responsible for overseeing the operations and management of a centralized hub or center.
Here's a list of common job responsibilities:
- Team Leadership: Leading a team of employees or associates within the HUB. This may involve hiring, training, scheduling, and performance management.
- Operations Management: Overseeing day-to-day operations to ensure efficiency and effectiveness. This includes coordinating activities such as receiving, sorting, storing, and dispatching goods or information.
- Inventory Management: Monitoring inventory levels, conducting regular audits, and ensuring accurate record-keeping. Implementing strategies to optimize inventory turnover and minimize losses.
- Quality Control: Implementing quality control measures to maintain high standards of service or product quality. This involves conducting inspections, addressing any issues, and continuously improving processes.
- Customer Service: Ensuring excellent customer service by promptly addressing customer inquiries, resolving complaints, and maintaining positive relationships with clients or stakeholders.
- Logistics Coordination: Coordinating transportation, shipping, and delivery activities to ensure timely and cost-effective distribution of goods or materials.
- Safety and Compliance: Ensuring compliance with safety regulations and company policies. Implementing safety protocols, conducting safety training, and maintaining a safe work environment.
- Performance Metrics: Monitoring key performance indicators (KPIs) such as productivity, accuracy, and customer satisfaction. Analyzing data to identify areas for improvement and implementing corrective actions as needed.
- Process Improvement: Continuously reviewing and optimizing operational processes to increase efficiency, reduce costs, and improve overall performance.
- Communication: Facilitating communication between different departments or teams within the organization. Providing regular updates to management and stakeholders on operational activities and performance.
- Budget Management: Assisting in the development and management of budgets for the HUB, including expenses related to staffing, equipment, and supplies.
- Training and Development: Providing training and development opportunities for team members to enhance their skills and knowledge. Promoting a culture of learning and professional growth within the HUB.
Job Classification
Industry: Internet (E-Commerce)Functional Area: Internet (E-Commerce)
Role Category: Operations
Role: Team Leader
Employement Type: Full time
Contact Details:
Company: EcommerceLocation(s): Mohali, Chandigarh
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₹ .5-4 Lacs P.A
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