Customer Care Intern @ The Muthoot Group

Job Description

Job Description This job is provided by apna.co Job Description: l Ensure Cross selling of product as per the target in the Branch through Tele calling Lead Generations l Lead Generation for cross sell product at Branch and ensure the conversion. l Coordinate with different product managers for closure. l Supervising day-to-day operations in the customer service department. l Responding to customer service issues in a timely manner. l Creating effective customer service procedures, policies, and standards. l The MIS report to RO and ensure the targets are met . l Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. l Maintaining accurate records and documenting all customer service activities and discussions. l Assessing service statistics and preparing detailed reports on your findings. l Staying informed on the latest industry techniques and methods. Perks and benefits Requirement l Bachelors degree l A Freshers. Proficiency in Microsoft Office and customer service software. l Good written and verbal communication skills. l Good understanding of management practices and techniques. l Excellent leadership and interpersonal skills l Salary Best in Industry Vacancy Location Across All Branches of Muthoot in south India Location Freshers Stipend 10k Per under Govt Program NAPS & NATS Month Duration 6 Months Full Time Hence promoted as CCE on roll Job opportunity and Salary upto 3 LPA Best In Industry + Quarterly Incentives + Other Variables. Walk-in -& Walk-out with offer letter @Below interview address Given Below ON Every Monday to Friday 2024 ,10am To 4pm Muthoot Finance Ltd,#39/1,1st Floor ,2nd Cross,15th main Road,Mathikere Extention Landmark Backside of Vishal Mart Bangalore 560054

Employement Category:

Employement Type: Full time
Industry: NBFC ( Non Banking Financial Services )
Role Category: NBFC ( Non Banking Financial Services )
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Intern

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Keyskills:   Cross selling Lead Generation Customer Service MIS reporting Microsoft Office Verbal Communication Leadership Interpersonal Skills Management Practices