Application Support Manager @ The Muthoot Group

Job Description

Company Description Muthoot FinCorp Limited (MFL) is a financial services powerhouse and market leader in the gold loans business, with over 3,600 branches spread across India. The company specializes in providing quick, customized finance options and investment products to people who do not have easy access to mainstream commercial banks. MFL fosters teamwork, encourages excellence and innovation, and regularly carries out unique motivational programs to ensure its people remain at the competitive edge. Role Description This is a full-time on-site role for an Application Support Manager located in Chennai. The Application Support Manager will be responsible for overseeing the day-to-day tasks of the application support team, including technical support, troubleshooting, and ensuring the team meets service level agreements (SLAs). The Application Support Manager will also be responsible for team management, including coaching and mentoring team members and providing technical. guidance to ensure the fast resolution of issues. Qualifications Experience in application support Analytical skills Technical support skills Troubleshooting skills Team management skills Excellent communication and interpersonal skills Ability to work under pressure and meet strict deadlines Proven problem-solving skills Having knowledge about Finnone Neo products. Bachelor's degree in Computer Science, Information Technology, or related field

Employement Category:

Employement Type: Full time
Industry: NBFC ( Non Banking Financial Services )
Role Category: NBFC ( Non Banking Financial Services )
Functional Area: Not Applicable
Role/Responsibilies: Application Support Manager

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Keyskills:   Analytical skills Troubleshooting skills Team management skills Experience in application support Technical support skills Excellent communication interpersonal skills Proven problemsolving skills Knowledge about Finnone Neo products