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Workforce Services Analyst @ Accenture

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 Workforce Services Analyst

Job Description


Skill required:
Trust & Safety - Workforce Management (WFM)

Designation:
Workforce Services Analyst

Qualifications:
Any Graduation

Years of Experience:
3 to 5 years
Language - Ability:English - Expert

What would you do?
Enables a superior brand experience , accelerates responsible growth and creates a secure environmentThe Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space - providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits.

What are we looking for?
  • Reporting Analytics
  • Reporting Design & Development
  • Microsoft Excel
  • Adaptable and flexible
  • Ability to perform under pressure
  • Problem-solving skills
  • Detail orientation
  • Ability to establish strong client relationship
  • Microsoft PowerPoint Roles and Responsibilities:
  • In this role you are required to do analysis and solving of lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • In this role you may have limited exposure with clients and/or Accenture management
  • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
  • The decisions you make impact your own work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work
  • Please note that this role may require you to work in rotational shiftsQualificationAny Graduation
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area: IT Services & Consulting
    Role Category: IT Infrastructure Services
    Role: System Analyst
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Bengaluru

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    Accenture

    Accenture (NYSE: ACN) is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions unde...