(Posting). Remote Technical Support for High End Digital Printers. Need High level communication skills with Printer domain Knowledge. (1.) To perform knowledge transition during project enhancements (2.) To document all the defined processes and the methods of resolving the ticket, troubleshooting, etc. (3.) To troubleshoot and resolve tickets raised by the clients. (4.) To undertake training programs for new joinees (5.) To update self on latest technologies and related areas Qualification B-Tech No. of Positions 1 Skill (Primary) Technical Skills (ERS)-Support Skills-L2 Support Auto req ID hidden_mobileBR
Employement Category:
Employement Type: Full time Industry: IT Role Category: IT Services & Consulting Functional Area: Not Applicable Role/Responsibilies: Lead Engineer