Team Leader @ Manipalcigna health

Job Description

Job Title: Team Leader Location: Navi Mumbai Overview: Seeking a proactive Team Leader to drive sales and elevate customer service within our dynamic team. This role requires leadership finesse, sales acumen, and a passion for fostering team excellence. Experience in BPO or similar environments is essential, with a preference for those skilled in end-to-end sales closures, particularly in the travel and tourism sector. Responsibilities: Lead, mentor, and motivate a team of sales and customer service associates. Set clear targets aligned with company objectives, monitoring and optimizing performance. Provide personalized coaching to enhance customer engagement and problem-solving skills. Analyze market trends to identify sales opportunities and refine product offerings. Collaborate cross-functionally to streamline processes and drive efficiency. Qualifications: Bachelors degree in Business Administration or related field. 3+ years of experience in sales and team. leadership roles. Strong communication skills and proficiency in CRM systems. Benefits: Competitive salary package. Exposure to international clients and services. Opportunities for career advancement. Join us in shaping the future of sales leadership and customer service excellence. Apply now to be part of our success

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: BPO / Call Center
Functional Area: Not Applicable
Role/Responsibilies: Team Leader

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Keyskills:   sales acumen customer engagement leadership finesse fostering team excellence endtoend sales closures travel tourism sector problemsolving skills market trends analysis product offerings refinement crossfunctional collaboration proficiency in CRM systems