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Project Trainee Expert Engagement - Delhi @ Chegg

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 Project Trainee Expert Engagement - Delhi

Job Description

Project Trainee Expert Engagement (Stipend based)


Chegg India Pvt. Ltd. is looking for graduates to join its Expert Engagement team as Project Trainee under National Apprenticeship Training Scheme (NATS) by Government of India.


Role : Project Trainee - Engagement


As Project Trainee Engagement, you will be required to perform end-to-end user engagement and retention activities via various communication channels leveraging customer engagement platform. This includes (but not limited to) Email marketing, Telegram Marketing, SMS marketing, 1:1 manual calling, Content creation, etc. You will act as mentors and guides for freelance subject matter experts on a large scale to aid them in performing better on Chegg Q&A; this includes query resolution, prompt communication, gathering feedback, etc.


Eligibility Criteria


  • Must be an Indian national and over 21 years of age.
  • Must be a Graduate from the year 2021, 2022 or 2023 (Candidates must possess the
    Degree/provisional certificate).
  • Must not have been an apprentice under NATS before.
  • Must be freshers with less than one year of experience.
  • Must have excellent communication (oral/written) and problem-solving skills.
  • Must have PAN card, Aadhar card and all educational documents.
  • Candidates with working knowledge of MS-Excel, Email Marketing tool will be preferred.

Benefits:


  • Working experience in top edtech firm
  • Fixed stipend.
  • Certificate on completion of your apprenticeship of 1year
  • Endless learning and innovation opportunities
  • Exposure to various communication tools including Braze

Job Classification

Industry: E-Learning / EdTech
Functional Area: E-Learning / EdTech
Role Category: Operations
Role: Operations - Other
Employement Type: Contract

Contact Details:

Company: Chegg
Location(s): Delhi, NCR

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Chegg

As the leading student- first connected learning platform, Chegg's Student Hub makes higher education more affordable and more accessible, all while improving student outcomes. Chegg is a publicly- held company based in Santa Clara, CA with offices in San Francisco, New York, Portland, India, ...