Technical Support and Customer Support @ Infosys

Job Description

INFOSYS BPM Ltd.Hiring for International Voice Process (Technical & Non Technical Support )-Bangalore

As a precautionary measure for COVID-19, We encourage you to attend interview through Telephonic / Skype / Webex VC. Along with CV, kindly share your contact details, Skype ID and availability for interview.

Technical Support-

Job Location :Bangalore

Qualification :BE/B.Tech

Shifts :Flexible for 24/7 shifts

Experience :0-2Years

Job Description:

Technical Support-

• Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
• Display Ownership and accountability
• Quickly build trust and confidence with customer
• Own and resolve customer issues efficiently, effectively and empathetically
• Excellent comprehension and articulation skills
• Excellent communication skills written

Non Technical-

Job Location :Bangalore

Qualification :Any Graduate

Shifts :Flexible for 24/7 shifts

Experience :0-3Years

Job Description:

• Good verbal and written communication
• Good analytical and reasoning ability
• Exceptional customer service skills

If interested, kindly share your updated resume along with below details to He****a@in****s.com

Full Name:

Total Experience:

Relevant Experience:

Comfortable for 24*7 shift:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Re-location to Bangalore (if-any):

Thanks & Regards,

B Sneha

Talent Acquisition | INFY HR

Job Classification

Industry: Other
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Infosys
Location(s): Bengaluru

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Keyskills:   technical support inbound calls international voice process International call center customer service Outbound Process Contact center Voice Support customer support