Required Floor Manager (p.r.o.) in Shalby Ltd.
- Shalby
- 2 - 7 years
- Ahmedabad
- 5 years ago
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Job Description
Patient Related
Taking charge of IP patients admission list>Updation of discharge board on floors to keep staff aware and updated>Taking rounds on floor and meeting patients>Handing feedback forms to patient and their relatives at the time of discharge>Accompanying doctor on rounds daily>Informing the patient priorly about discharges>Informally interacting with the patients to get their opinions and feedbacks>Getting feedback about food served to patients on quality and taste>Comforting the patient at all times>Hand over list of OPD and physio details to patients consisting list of doctor and their relevant details area wise>Distributing food passes to patients as and when required>Making sure about patient meals by meeting them in person during post meal rounds>Attending patients after duty hours if required
Coordination/ Record Keeping
Informing the housekeeping team about vacant rooms for making arrangements and cleaning purposes>Coordinate with operations team for maintenance issues like furniture, plumbing etc>Coordinate with biomedical team for repairs of beds, patient bell>Liaison between clinical and non-clinical departments>Advance ambulance booking at the time of patient discharge>Maintaining a checklist of the daily activities about room cleaning, housekeeping etc>Updating relevant employees with daily functioning like ambulance hired, internal marketing etc regularly.
Outstanding
Clearance of outstanding amount from patient bills>Resolving billing issues and queries of patients and billing department>Thorough assurance of OT clearance prior operations taking place>Acquiring outstanding amount from patients on the basis of records generated by billing team>Sending the feedbacks collected to the quality department
Internal Marketing
Recommending services to the in-house patients and their relatives>Providing health care packages to patient relatives at a concessional rate>Approaching patient relatives to mark Google ratings for feedback of services
If you are interested and applicable then feel free to connect with us and send your resume at:
- Indore Shalby, > sr*******g@sh***y.org (Ms. Anandita)
- Jabalpur Shalby, > hr*******a@sh***y.org (Ms. Sikha)
- SG Shalby, Ahmadabad> sr*******g@sh***y.org (Ms. Apexa)
- Krishna Shalby, Ahmadabad > hr*******a@sh***y.org (Ms. Drashti)
- Naroda Shalby, Ahmadabad > hr*******a@sh***y.org (Ms. Ashu)
Else send your resume to Corporate HR Team at sr******r@sh***y.in (Pradeep Sharma)
Job Classification
Industry: Medical, Healthcare, HospitalsFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Shalby HospitalsLocation(s): Ahmedabad
Website: https://www.shalby.org/
Keyskills: pharmaceutical patient care co - ordination Patient Care Coordinator floor manager pharma PRO health care healthcare Floor Management
Shalby
Shalby Hospitals is an Indian organisation which was established in Ahmedabad as a joint replacement centre in 1994 by Dr. Vikram Shah. Shalby today runs a chain of 11 multi-specialty hospitals in Ahmedabad, Surat, Indore, Vapi, Jabalpur, Jaipur and Mohali.
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