Reverse Logistics Operations Manager, Hardware
- Google India
- 3 - 6 years
- Hyderabad
- 4 years ago
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Job Description
Minimum Qualifications:
- Bachelor's degree or equivalent practical experience.
- Operations and vendor governance experience in the consumer electronics hardware industry or consulting and supply chain.
Preferred Qualifications:
- Strong data analysis and communication skills.
- Ability to engage and lead efforts with Business, Operations, Finance and Engineering teams.
- Strong program management skills within a fast-paced, ambiguous, cross-functional environment.
- Proven ability to effectively manage, influence, negotiate, collaborate to meet rigorous operational performance.
- Oversee Google s consumer Hardware day-to-day service operations for India market, ensuring all business goals are met.
- Define and drive performance metrics, scorecards, and regular business reviews with partners related to reverse logistics operational results.
- Build innovative continuous improvement programs with cross-functional partners to ensure we are building world-class support of customer s returns and repairs.
- Carefully track and manage to unique specifications required by local retail partners and internal Quality teams. Build solid visibility channels for keeping the central team in Mountain View well and timely informed of activities in the region.
- Be accountable for all performance results and financial obligations in the country. Travel required to Google s offices located in India, APAC, and Mountain View.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Other,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Google IndiaLocation(s): Hyderabad
Keyskills: Supply chain Data analysis Consulting Reverse logistics Hardware Operations Consumer electronics Recruitment Business operations Service operations
Google India
Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, and software. Most of its profits are derived from AdWords, an online advertising service that places advertising near ...
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