Job Description
Skill Sets :
Self motivated and organised.
Basic networking skills
Ability to train people efficiently
Ability to address complex and challenging issues
Hardware (OS) and software installation
SQL knowledge
Role
Provide client support on software issue resolution via e- mail, phone or remote access.
Troubleshooting system and network issues.
Providing software support to client as per company's process.
Responding to client calls in a time limit.
Multi- tasking and able to work independently to meet deadlines
Testing and evaluating new technology.
Job Classification
Industry: Media, Entertainment, Internet
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Computers
Post Graduation: Post Graduation Not Required
Contact Details:
Company: Bigtree Entertainment
Location(s): Bengaluru
Keyskills:
remote access
issue resolution
networking skills
client support
software support
troubleshooting
self motivated
software installation
sql
hardware