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support engineer - Bengaluru/Bangalore @ Bigtree Entertainment

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 support engineer - Bengaluru/Bangalore

Job Description

Skill Sets :

Self motivated and organised.
Basic networking skills
Ability to train people efficiently
Ability to address complex and challenging issues
Hardware (OS) and software installation
SQL knowledge

Role

Provide client support on software issue resolution via e- mail, phone or remote access.
Troubleshooting system and network issues.
Providing software support to client as per company's process.
Responding to client calls in a time limit.
Multi- tasking and able to work independently to meet deadlines
Testing and evaluating new technology.

Job Classification

Industry: Media, Entertainment, Internet
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers
Post Graduation: Post Graduation Not Required

Contact Details:

Company: Bigtree Entertainment
Location(s): Bengaluru

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Keyskills:   remote access issue resolution networking skills client support software support troubleshooting self motivated software installation sql hardware

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Bigtree Entertainment

Bigtree Entertainment Pvt. Ltd. is India's premiere comprehensive ticketing, information and analysis solutions provider. Established since 1999, Bigtree started by setting up India's first entertainment ticketing company, with the aid of a profitable investment made by Chase Capital Partners JP Mor...