Floor Manager( PRO) required @ Shalby
- Shalby
- 2 - 7 years
- Vapi
- 5 years ago
- Email to a friend
- Report this job
Job Description
Patient Related- Taking charge of IP patients admission list
- Updation of discharge board on floors to keep staff aware and updated
- Taking rounds on floor and meeting patients
- Handing feedback forms to patient and their relatives at the time of discharge
- Accompanying doctor on rounds daily
- Informing the patient priorly about discharges
- Informally interacting with the patients to get their opinions and feedbacks
- Getting feedback about food served to patients on quality and taste
- Comforting the patient at all times
- Hand over list of OPD and physio details to patients consisting list of doctor and their relevant details area wise
- Distributing food passes to patients as and when required
- Making sure about patient meals by meeting them in person during post meal rounds.
- Attending patients after duty hours if required.
Coordination/ Record Keeping
- Informing the housekeeping team about vacant rooms for making arrangements and cleaning purposes
- Coordinate with operations team for maintenance issues like furniture, plumbing etc
- Coordinate with biomedical team for repairs of beds, patient bell
- Liaison between clinical and non-clinical departments
- Advance ambulance booking at the time of patient discharge
- Maintaining a checklist of the daily activities about room cleaning, housekeeping etc.
- Updating relevant employees with daily functioning like ambulance hired, internal marketing etc regularly.
Outstanding
- Clearance of outstanding amount from patient bills
- Resolving billing issues and queries of patients and billing department
- Thorough assurance of OT clearance prior operations taking place
- Acquiring outstanding amount from patients on the basis of records generated by billing team.
- Sending the feedbacks collected to the quality department.
Internal Marketing
- Recommending services to the in-house patients and their relatives
- Providing health care packages to patient relatives at a concessional rate.
- Approaching patient relatives to mark Google ratings for feedback of services
If you are interested and applicable then feel free to connect with us and send your resume at:
- Surat Shalby > hr******t@sh***y.in (Ms. Nikita)
- Vapi Shalby > hr****i@sh***y.org (Ms. Hiral)
Else send your resume to Corporate HR Team at sr******r@sh***y.in (Pradeep Sharma)
Job Classification
Industry: Medical, Healthcare, HospitalsFunctional Area: HR, Recruitment, Administration, IR,
Role Category: Administration/Facility Management
Role: Administration/Facility Management
Employement Type: Full time
Education
Under Graduation: Graduation Not Required, Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Shalby LimitedLocation(s): Vapi
Website: https://www.shalby.org/
Keyskills: Record Keeping Internal Marketing Corporate HR Maintenance Floor Management
Shalby
Shalby Hospitals is an Indian organisation which was established in Ahmedabad as a joint replacement centre in 1994 by Dr. Vikram Shah. Shalby today runs a chain of 11 multi-specialty hospitals in Ahmedabad, Surat, Indore, Vapi, Jabalpur, Jaipur and Mohali.
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