Delivery Manager - Delhi/NCR,Noida @ GlocalView Infotech

Job Description

• Manage development and delivery of technology solutions.
• Ensure that technology solutions are fit-for-purpose and aligned with architectural principles, standards and roadmaps.
• Consider TCO and financial impact of technology solutions, with a view to delivering value to our customers.
• Provide support and mentoring to technical team leads, including talent and succession planning.
• Lead and manage Resource Utilization Plan
• Maintaining positive relationships with customers.
• Identifying customer needs and overseeing service delivery within the business context.
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Determining ways to reduce costs without sacrificing customer satisfaction and Quality.
• Remaining organized and meeting deadlines.
• Good Understanding of Automation, Analytics, Infrastructure Tools and Quality processes.
• Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise.
• Responsible for resolving customer escalations and enhance customer satisfaction.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Project Management
Role: Project Management
Employement Type: Full time

Education

Under Graduation: B.Sc in Any Specialization, B.Com in Commerce, BCA in Computers, B.Tech/B.E. in Any Specialization
Post Graduation: MCA in Computers, M.Tech in Any Specialization, MBA/PGDM in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Glocal View Infotech Pvt Ltd
Location(s): Delhi, NCR

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Team Management Succession Planning Service Delivery Technology Solutions Customer Satisfaction Resource Utilization Liaising Delivery Management