Vacancy For Back Office Branch Operation
- Future Support
- 0 to 4 Yrs
- Multi-City, India
- 6 years ago
- Email to a friend
- Report this job
Job Description
Job DescriptionA bank operations manager is an individual who carries out administrative and accounting duties in a financial institution by organizing and coordinating banking services.
He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff.
His/her job description involves managing his/her banks operations team to deliver effective financial services to clients.
The role of the operations manager in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity.
In order to achieve best results in due time, operations managers need to delegate duties to various team members, giving them specific tasks to accomplish for the overall success of banking operations.
He/she is also expected to give useful suggestions to the management on how to improve on the banks operation.
Operations managers are professionals with huge knowledge and experience gathered from several years of working in the banking sector.
The operations manager, who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff.
Lead a result oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management
- Own all branch-banking objectives and overall branch supervision
- Ensure achievement of overall Branch Targets by generating business and cross sales
- Key Customer Relationship Management & supervision of all High Net Worth customer programs
- Ensure all components of the branch sales model function as per design
Complaints Handling
- Branch Merchandising & co-ordination with Marketing at product level
- Review vault register
- Review Suspense & Dummy accounts
- Ensure compliance with Banking rules, Regulations & Procedures
- Periodic review of progress vs. objectives
- Ensure clarity of Business objectives among staff.
Industry relevant production experience
Knowledge and experience in organizational effectiveness and operations management
Knowledge of business and management principles and practices
Knowledge of financial and accounting principles and practices
Knowledge of human resource principles and practices
Knowledge of project management principles and practices
Information technology skills
Key Competencies
critical thinking and problem solving skills
planning and organizing
decision-making
communication skills
Influencing and leading.
For any clarifications or to clear about job, feel free to call at:-
HR.SHURBHI RAJPUT - 9582412***
Mail at-- hr**************2@gm**l.com
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services
Role Category: Investment Banking / M&A
Functional Area: Not Applicable
Role/Responsibilies: Vacancy For Back Office Branch Operation
Contact Details:
Company Name: Future SupportLocation(s): Multiple Cities, India
Keyskills: saving account cash management services customer service operations heading branch banking capital markets current accounts banking analytcs back office management personal banking banking process mutual funds back office billing financial operations banking insurance foreign banking core banking banking services accounts administration banking operations branch administration bank audit customer service branch sales savings accounts branch accounting foreign exchang
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