Team Member - Hyderabad / Secunderabad - BA @ BA Continuum India

Job Description

Debit Billing Disputes is a backend claims process which deals with VISA Master Pin less debit card transactions. Potential chargeback reason code is identified by the associate, as per Visa regulations and disputes will be processed accordingly.

Responsibilities

• The ability to follow a logical, analytical approach to researching and problem solving Must be able to balance qualityproductivity expectations.
• Takes ownership and delivers high-quality work characterized by exactness and completeness.
• Fosters collaboration among team members, contributing, and sharing best practices towards the achievement of a common goal.
• May involve relationship deepening in order to meet the customers needs.
• Must maintain an excellent attendance record. Ability to apply functionaltechnical expertise
• Other duties as assigned per line of business need
• Possess strong research and problem solving skills Associates must be able to support policies, procedures and structure to enhance efficiency and high quality customer interactions

Requirements

• Education :- Graduate
• Certifications If Any:- NA
• Experience Range:- 0-2 Years

Mandatory skills:-

• Knowledge of debit and credit card operations

• Active involvement as a team member

• Strong communication and interpersonal skills

• Quick learning capabilities

• Assertive with ability to meet business demands and deadlines

• Detail oriented, ability to multitask

• Good comprehension skills

Desired skills

• Good Communication skills