"after Sales Manager"/ " Sales Manager
- Unique Management
- 8 - 10 Years
- Mumbai
- 5 years ago
- Email to a friend
- Report this job
Job Description
We are having ' AFTER SALES MANGER' position vacant for a reputed automobile Franchises fro UAE .
Position : After Sales Manager
Job Description :
As the Aftersales Manager, he will be responsible for delivering a great customer experience by implementing and managing robust processes.
The person should have the skills and experience to manage a large team.
Maintain and improve the Customer Satisfaction Index (CSI).
Overall objective as Aftersales Manager will be to develop and maintain the current customer base, increase efficiency, turnover and profits to exceed set budgets.Maximise aftersales profitability through the sale of labour and parts
Managing productivity and efficiency levels of the workshop.
Sales of added value products, such as service plans and extended warranties, all of which are key to the department's financial success.
To manage the training and development program for the team to meet the Brand requirements.
Maintain a safe and healthy working environment for all staff and ensure all health and safety requirements are complied with.
Reviewing claims status with Warranty Controller on a daily basis.
Maintain close working relationships with Franchise by attendingmeetings, ensuring dealer standards are met and systems and procedures are complied with, whenever commercially viable.
Eligibility criteria:
At least 8-10 years experience in a similar role running a franchise
automotive Aftersales workshop.
Strong leadership skills, particularly the ability to lead by example.
Motivate team to deliver exceptional levels of customer satisfaction.
Keen eye for details, able to review data and refine processes.
automotive Aftersales workshop.
Strong leadership skills, particularly the ability to lead by example.
Motivate team to deliver exceptional levels of customer satisfaction.
Keen eye for details, able to review data and refine processes.
Excellent communication skills in English. Working knowledge of Arabic is an added advantage.
A track record of delivering turnover and net profit growth
Must have good technical skills and management of personnel and material resources
Proficiency in Computer and Automotive software.
Candidate should be from engineering background with above relevant experience.
A track record of delivering turnover and net profit growth
Must have good technical skills and management of personnel and material resources
Proficiency in Computer and Automotive software.
Candidate should be from engineering background with above relevant experience.
Package :
Basic Salary : 15000 - 20000
Incentives : As per schemed approved by Management from time to time.
HRA : Furnished Accommodation Provided
Transport : Company Provided
Air ticket : Economy Class Annual Ticket for self
Medical Ins. : For self
Life Ins. : For self
Leave : 30 days after completion of 12 months of service
Incentives : As per schemed approved by Management from time to time.
HRA : Furnished Accommodation Provided
Transport : Company Provided
Air ticket : Economy Class Annual Ticket for self
Medical Ins. : For self
Life Ins. : For self
Leave : 30 days after completion of 12 months of service
Employement Category:
Employement Type: Full timeIndustry: Automotive
Functional Area: Sales
Role Category: Other Sales
Role/Responsibilies: after Sales Manager/ Sales Manager
Contact Details:
Company: Unique ManagementLocation(s): Mumbai
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Keyskills: after sales Sales
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Unique Management
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