Job Description
- To answer the queries of the guests through mail & over the phone & up selling the services using the best marketing skills.
- Responsible for achieving set revenue targets by maximizing sales along with the team.
- Ensure that customer queries/ complaints are addressed in a timely and efficient manner.
- Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. To identify sales opportunities and effectively present key features and benefits of product(s) to secure new business.
- Complies with administration requirements & ensures productive use of all resources to achieve organizational objectives.
- High energy levels, good analytical & problem solving skills, organizing skills, positive attitude.
- To ensure that all client details are fully completed, including marketing information.9. To ensure that you have knowledge of your own and competitors titles in order to achieve the requirements of this role.
- To constantly seek out new revenue generating opportunities to ensure that company targets are met.
Job Requirement - Candidate with a university degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience in travel industry.
- Good problem solving, administrative and interpersonal skills are a must.
- Impeccable Communication and Interpersonal.
Required Candidate profile
Thorough professional with a positive outlook 3-4 years of experience of working in industry; preferably from Travel background Minimum Graduate (Travel background preferred) Strong Communication Skills in English (both written and verbal) People handling skills Process Orientation Team player Flexible for 24*7 shift Immediate Joining- 15 days' notice period
Job Classification
Industry: Travel , Hotels , Restaurants , Airlines , Railways
Functional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Ticketing/Travel/Documentation
Role: Ticketing/Travel/Documentation
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Modern Living
Location(s): Delhi, NCR
Website: https://www.thesqua.re
Keyskills:
Business Strategy
Hospitality
Hospitality Sales
Problem Solving
Customer Satisfaction
New Business
Revenue Generation
Marketing
Reservation
Sales
Selling
Organization Skills
Reservation Manager
corporate strategy
Interpersonal Skills