Sr Manager- IT
- True Solution
- 9 to 14 Yrs
- Vadodara
- 5 years ago
- Email to a friend
- Report this job
Job Description
Hi There,
We are hiring for Sr. Manager IT position In vadodara.
Package- upto 18 Lacs/annum.
Location- Vadodara.
Please find below the JD for more details.:-
JOB TITLE: Senior Manager- IT & Network Manager
NO. OF OPENINGS: 1
WORK TIMING: This profile will require the candidate to be flexible in terms of Shift timing and provide 24/7 support.
HOLIDAYS: Candidates should be willing to work on Indian Holidays & Festivals
Responsibilities:
- Report to, and remain in close and regular contact with, US-based Director of IT.
- Installing, configuring, and managing Virtual Servers Servers and Virtual Machines.
- Managing Active Directory Users, Groups, and Policies.
- Maintaining an IT Assets Inventory.
- Managing file servers with appropriate permissions.
- Managing and maintaining centralized antivirus & windows update servers for the organization.
- Drafting and following Security policy, WSUS policy, Desktop and Server Hardening policy & procedure for the organization.
- Adhere to, draft, modify and help enforce, all company IT and Security policies.
- Managing and providing network & system administration support for LAN.
- Maintaining & managing Cisco, HP & DELL network switches.
- Managing & configuring IP Phones.
- Managing Exchange server (e.g. creating user accounts, scheduling and monitoring Exchange backups).
- Managing & maintaining Door access control system & CCTV DVR system.
- Managing Networks and Firewalls with Security software, securing LAN, Network Softwares (Packet Level Management).
- Monitoring Domain network with MBSA (Microsoft Baseline Security Analyzer) & Retina.
- Security Scanner to have all the systems updated and secured.
- Managing and maintaining Infrastructure electricity, UPS, HVAC etc.
- Communicate with US counterpart for troubleshooting of any IT related issue.
- Provide technical support to onsite and offsite users in person, or via telephone or remote access.
- Diagnose and resolve hardware, software, network, and configuration problems, routing calls to other support areas as necessary.
- Troubleshoot, isolate, and research problems, recommending solutions and escalating to the senior technical team or application support teams when necessary.
- Responsible for new user creation, network ID setup, application access, emails and other service access creation based upon requests and approvals.
- Monitor scheduled tasks, jobs, file transfers etc., and take appropriate action to quickly resolve and/or escalate issues.
- Manage issues and tasks on helpdesk ticket tracking system.
Required Skills:
- Must have the ability to speak clear, concise English in order to work effectively with US counterparts and management.
- Must have a good customer-service mentality and focus, realizing that co-workers are customers.
- Must have at least 7 years of experience in Hardware & Networking management.
- Hands-on experience Installing and configuring Virtual Servers specifically utilizing Hyper-V as the Hypervisor.
- Hands-on experience installing and configuring SAN and NAS Storage devices.
- Hands-on experience installing and configuring Firewalls, preferably SonicWall.
- Experienced in Microsoft Operating Systems, specifically Windows 10 and Windows Server 2008 R2, 2012 R2 and Server 2016/2019.
- Solid understanding and experience with Microsoft Windows Server/Active Directory environments and best practices.
- Hands-on experience with Exchange 2010 or newer.
- Hands-on experience with VOIP Phone systems.
- Knowledge of networking and the basics of LAN administration.
- An understanding of local and wide area networking protocols.
- Ability to diagnose and troubleshoot system problems including networking issues.
- Ability to work on weekly rotating shifts during week days, nights and week-ends.
- Good communication, interpersonal, and customer servicing skills.
- Bachelor's Degree in Information Technology is required.
Interested candidates may apply by sharing their updated resume on
hr*****************s@gm**l.com
&
Call us 90333 76490.
Regards,
Human Resource.
Effective Reserves
Employement Category:
Employement Type: Full timeIndustry: KPO / Analytics
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Sr Manager- IT
Contact Details:
Company: True Solution HiringLocation(s): Vadodara
True Solution
“True Solution†– The region owned by blend of opportunities of various verticals where we cater the masterpiece as per the wish and demand. Being accorded with multiple international MNC brands the platform is bifurcated into ample of segments where the individual would be bles...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in