Sitel- Virtual Hiring For International Voice

Job Description

Hi All,
Greetings from SITEL Hiring Team;
HIRING FOR TECHNICAL/ CUSTOMER SERVICE (VOICE PROCESS)
Eligibility Criteria:
Impeccable communication Skills required
Education qualification: Any graduate fresher and Under graduate with Excellent Communication skills required.
Experience Max upto 2yrs can apply
Should be a Tech Savvy
Should be flexible to work with 247 shift
Should have a good trouble shooting Knowledge.
Salary is negotiable
Job Description -Technical Support:
Troubleshooting of dell laptops.
Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Candidates with High Speed Broadband connection and system will be added advantage.
Note: Any candidate applying for this position would work from home during the Lockdown period but after the lockdown period need to be okay to resume work from office.
For further details;
Contact person: Bhanu chander
Contact Number: 9963044***
OR
Drop your resume to tb***********r@si**l.com

Reference would be appreciated

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Sitel India
Location(s): Hyderabad

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Keyskills:   Btech information technology software trouble shooting customer service IT Computer science technical support international voice process troubleshooting B.E communication skills hardware