Job Description
Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS.
Handle customer requests with the support of clearly defined scripts and processes.
UK Shifts.
Salary upto: 5 lacs/p.a.
Required Candidate profile
Excellent communication skills.
Prior experience in customer service is preferred.Graduate fresher can apply.
Undergraduate with prior call centre experience can apply.
Comfortable working in UK shifts.
Perks and benefits
Performance based monthly incentives
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Talent Advisors
Location(s): Noida, Gurugram
Website: https://talentadvisors.in
Keyskills:
voice
sitel
technical
american express
inbound
tse
hp
genpact
hcl
bank
voice process
outbound
exl
bpo
upselling
barclays
wipro
convergys
ites
customer care
us process
dell
amex
citi
uk process
Call Center
hsbc