Barista - Bengaluru/Bangalore - Star Bucks - 0
- Star Bucks
- 0 - 2 years
- Bengaluru
- 5 years ago
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Job Description
This position contributes to our success by:
- Providing legendary customer service to all customers.
- This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
- Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles.
Responsibilities and essential job functions include but are not limited to the following:
- Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Develops enthusiastically satisfied customers all of the time.
- Welcomes and connects with every customer.
- Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
- Responds to customer needs and says thank you to every customer.
- Demonstrates the "Just Say Yes" behaviour by taking care of customer needs.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to a positive team environment by recognizing changes in partner behaviours that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager.
- Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
- Protects employees and customers by providing a safe and clean store environment.
- Follows store policy and procedures for operational flow at each station.
Job Classification
Industry: Retail, WholesaleFunctional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Full time
Education
Under Graduation: Diploma in MechanicalPost Graduation: Post Graduation Not Required
Contact Details:
Company: Star BucksLocation(s): Bengaluru
Keyskills: Station Training Customer service operations Cash handling Store Supervisor Customer service Windows Operations Service quality
Star Bucks
Starbucks India By bringing people together over coffee, Starbucks has become one of the worlds best - known and best - loved companies. We purchase, roast and serve award - winning coffee. We also offer Italian - style espresso beverages, cold blended beverages, delicious food and premium teas thro...
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